Automotive Service Advisor

Company: MDP Diesel & Auto Repair
Location: Lansing
Posted on: February 18, 2026

Job Description:

Job Description Job Description Automotive Service Manager - Lead Advisor High-Volume Automotive Repair Facility Full-Time | Base Salary Performance Incentives We are a high-production, system-driven automotive repair facility seeking a results-focused Shop Manager / High-Level Service Advisor to lead operations and drive sales performance. This is a hands-on leadership role. You will manage daily shop production while also operating as a top-performing Service Advisor. If you are KPI-driven, performance-oriented, and comfortable leading from the front — this is an opportunity to build something significant. KEY RESPONSIBILITIES - Operations & Leadership Drive daily shop production and workflow Lead and hold technicians and advisors accountable to standards Enforce process discipline and operational systems Maintain strong shop culture and performance expectations Monitor KPIs and adjust daily execution accordingly Sales & Service Advising Present recommended work confidently and ethically Build value with customers and improve closing ratios Increase ARO (Average Repair Order) and gross profit Deliver a high-level customer experience Lead by example in personal sales performance PERFORMANCE METRICS YOU WILL OWN Car Count ARO (Average Repair Order) Gross Profit Technician Productivity Closing Ratio Customer Satisfaction QUALIFICATIONS 3 years experience as an Automotive Service Manager, Shop Manager, or high-performing Service Advisor Proven sales performance in an automotive repair environment Strong understanding of KPIs (ARO, GP%, productivity, car count) Comfortable in a fast-paced, high-volume shop Strong communication and leadership skills Ability to hold team members accountable while maintaining culture COMPENSATION & GROWTH Competitive base salary Performance incentives tied to production and sales Significant earning potential for top performers Clear growth path into higher-level operational leadership and multi-location oversight This is not a passive management position. We are looking for a leader who produces, sells, and drives results. TO APPLY Submit your resume and include recent performance metrics (ARO, monthly sales volume, gross profit %, technician productivity, etc.). If you are ready to lead, grow, and build at a high level — we want to hear from you. hc222133

Keywords: MDP Diesel & Auto Repair, Taylor , Automotive Service Advisor, Customer Service & Call Center , Lansing, Michigan