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Finance/Business Manager - Motown Harley-Davidson

Company: Motown Harley-Davidson, Inc.
Location: Taylor
Posted on: January 19, 2023

Job Description:

Job Title: - - - - - - - - - - - - Business ManagerDepartment: - - - - -Business/F&ISupervisor: - - - - - -General Sales Manager and/or General Manager -Summary DescriptionHelping to provide credit for customers who want to purchase motorcycles. Structure deals that are in compliance with lender guidelines and the dealership policies, resulting in quick funding, and a high level of customer satisfaction and to uphold the highest ethical standards. Products to be sold include pre-paid maintenance, extended service plans, GAP, tire/wheel protection among others.Duties and Responsibilities

  • Produce acceptable levels of revenue and profits for the dealership by selling Finance, Insurance, and Extended Service and Warranty programs to new and used motorcycle customers.
  • Establish and maintain good working relationships with finance sources, factory and other appropriate contracts.
  • Maintain files of active insurance and financial agencies.
  • Proactively recruit and maintain sources for other Finance and Insurance Products.
  • Meet or exceed monthly sales objectives and attain goals. Provide reports as requested.
  • Pursue a continuing programs of formal and informal education in the area of expertise to maintain, strengthen and broaden service. Join any relevant associations.
  • Submit paperwork to/obtain approval from finance sources on all finance deals.
  • Make a reasonable effort to convert cash deals to financed deals by selling the merits of financing versus paying cash.
  • Setup finance forecasting in conjunction with the sales department forecasting to achieve the desired percent of penetration and income. This is to be done on a monthly and quarterly basis.
  • Maintain a Finance & Insurance Logbook.
  • Establish and maintain procedures to ensure timely and proper completion of all related paperwork. Check paperwork for correct title, line information, taxes, etc.
  • Handle all Rate and Payment Quotations.
  • Act as a liaison to all departments in matters concerning Finance & Insurance.
  • Assists and supports overall company policies and procedures and supports the dealership's philosophy.
  • Able to work cross-functionally with all departments with an emphasis on the Sales Department and Service Department.
  • Institute and employ a feature/benefit selling methodology so that all customers receive consistent treatment.
  • Ensure that the delivery of any new or used motorcycle is a "custom experience" that will create a customer for life.
  • Contact customers using mailing lists, tickler files, and personal follow-up to encourage additional sales and ensure customer satisfaction.
  • Demonstrates commitment to the Dealership's Mission Statement and Core Values and acts as a role model to the other Dealership Employees.
  • Handle customer complaints quickly and courteously, demonstration empathy, a positive attitude and our commitment to "making things right".
  • Perform other related duties as assigned or requested.Supervisory Responsibilities
    • NoneQualifications & Job Requirements
      • Confidence in ability to be successful. -
      • Great attitude and outstanding work ethic.
      • Ability to work well in a process driven environment.
      • Self-starter and self-motivated.
      • Adhere to a standard of professional ethics and be respectful to customers.
      • Be knowledgeable of state regulations regarding finance and the Fair Credit Reporting Act. -
      • Structure deals in accordance with lender and dealership guidelines. -
      • Have a strong menu presentation and use the 300% rule at all times. -
      • Disclose financial information to customers.
      • Maintain good lender relations and evaluate new lender programs.
      • Prepare weekly and monthly reports as requested by management.
      • Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
      • Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
      • 2 years Finance and Insurance experience preferred.Physical Demands
        • Requires the use of both hands. -
        • Frequently works on a computer in a typical office environment.Working Conditions
          • The noise level in the work environment is usually loud.
          • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
          • Occasionally exposed to exhaust fumes or other airborne particles. -

Keywords: Motown Harley-Davidson, Inc., Taylor , Finance/Business Manager - Motown Harley-Davidson, Executive , Taylor, Michigan

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