TaylorRecruiter Since 2001
the smart solution for Taylor jobs

Customer Service Rep - Commercial Printing

Company: Printwell Acquistion Co Inc.
Location: Taylor
Posted on: October 17, 2020

Job Description:

Printwell is hiring! We are looking to add a talented CSR to our outstanding customer service team. The Customer Service Representative serves as the principal point of contact between our clients/sales reps and or production staff. We are looking for experience, dedication, and a fantastic attitude. Idea person will be proactive and possess superb communication and problem-solving skills. Detail-orientation and the ability to juggle multiple tasks, while working under the pressure of deadlines, are critical to success. Prior experience in commercial printing is required. Essential Duties and Responsibilities Communicates with assigned clients and sales reps by telephone, email or in person to understand customer needs and project requirements. Receives specifications for upcoming projects and programs for order entry. Clarifies any missing or unclear information. Creates, gathers, and or develops additional information as appropriate to describe the customer requirement in a concise and comprehensive way and presents that information to the Planning Department. This effort includes the creation of mailing dummies, insertion/assembly instructions, spreadsheets for multiple version/deliveries, and requesting production planning meetings to explain complicated projects. Communicates with the client/sales rep to resolve issues during a project, including scheduling issues/concerns. Receives, manages, and resolves complaints concerning billing or service rendered, referring complaints to appropriate departments for investigation. Reviews project billing and documents project changes and revisions to ensure invoice accuracy. Qualifications include: Minimum of 3 - 5 years' customer service experience in high volume commercial multi-color 40" sheetfed, Web, and/or digital high speed print manufacturing. USPS experience a plus Must have solid communication skills and be able to multi-task in a busy manufacturing environment. Attention to detail required. Working knowledge of computerized Print Management System; Monarch preferred. Additional skills: Microsoft: o Outlook proficient o Excel proficient

Keywords: Printwell Acquistion Co Inc., Taylor , Customer Service Rep - Commercial Printing, Hospitality & Tourism , Taylor, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Operations Specialist
Description: What you'll do... JOB SUMMARY The Operations Specialists - Seasonal is responsible for non-systems duties such as delivering supplies/materials to offices, basic maintenance repairs and assisting with (more...)
Company: H&R Block
Location: Novi
Posted on: 10/22/2020

Work in Retail? Earn Extra Cash Delivering Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: East Lansing
Posted on: 10/22/2020

Food Store Shopper and Delivery Driver
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Taylor
Posted on: 10/22/2020


Retail Cashier
Description: DescriptionWe are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: Dick's Sporting Goods
Location: Novi
Posted on: 10/22/2020

Food Store Shopper and Delivery Driver
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you 38 (more...)
Company: Shipt
Location: Novi
Posted on: 10/22/2020

MERCHANDISING
Description: Job DescriptionMerchandising Execution Associates:All Merchandising Execution Associates MEAs perform in-store merchandising service activities such as merchandising projects, planogram maintenance, (more...)
Company: The Home Depot
Location: Taylor
Posted on: 10/22/2020

Work in Retail? Earn Extra Cash Delivering Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you 38 (more...)
Company: Shipt
Location: Southfield
Posted on: 10/22/2020

Grocery Shopper and Delivery Driver
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Battle Creek
Posted on: 10/22/2020

Cashier
Description: Job DescriptionPosition Purpose: br br Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe
Company: The Home Depot
Location: Westland
Posted on: 10/22/2020

Doordash: Delivery Driver / Courier
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Choose your wheels and deliver food and other items from local merchants
Company: Doordash
Location: Dearborn Heights
Posted on: 10/22/2020

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Taylor RSS job feeds