Hotel Operations Manager
Company: Double Star Hospitality - Westlake
Location: Westlake
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Key Duties and Responsibilities:
Supervising Staff: . Hiring, training, scheduling, and supervising
all hotel staff, including front desk, housekeeping, food and
beverage, and maintenance. Managing Budgets: . Developing and
managing the hotel's operating budget, controlling expenses, and
maximizing revenue. Ensuring Guest Satisfaction: . Addressing guest
complaints, resolving issues, and implementing strategies to
improve guest experience. Maintaining Facilities: . Overseeing the
upkeep of the hotel's physical environment, ensuring it is clean,
safe, and well-maintained. Ensuring Compliance: . Enforcing health
and safety regulations, as well as other relevant policies and
procedures. Inventory Management: . Monitoring and ordering
supplies and equipment for the hotel. Collaboration: . Working with
other departments, such as marketing and sales, to promote the
hotel and its services. Strategic Planning: . Developing and
implementing strategies to improve operational efficiency and
achieve business goals. Financial Management: . Analyzing financial
performance, identifying areas for improvement, and implementing
cost-saving measures. Problem Solving: . Identifying and resolving
operational issues, both proactively and reactively. Performance
Management: . Conducting staff evaluations, providing feedback, and
fostering a positive work environment.
Keywords: Double Star Hospitality - Westlake, Taylor , Hotel Operations Manager, Hospitality & Tourism , Westlake, Michigan
