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Imports Operations

Company: R--hlig USA
Location: Taylor
Posted on: May 13, 2022

Job Description:

Who are we? We are a sixth-generation family business - with great deal of dynamism, a focus on performance and the stable values of an owner-operated company. People are our focus. We offer our global and local customers solutions in the field of sea freight, air freight, project logistics and contract logistics.

Are you an ambitious industry professional looking to further your career in logistics? Have you ever wanted to work with an international employer with an Award-winning family-friendly working atmosphere?

About this role:

Assist Management in achieving the stated branch goals that are in line with company policies and established procedures including, but not limited to, increasing company profit. Import Operations is responsible to coordinate and ensure the expeditious delivery of all Import, Air and Sea consignments to customers at prescribed quality standards using independent judgment and discretion to increase margin on each shipment.

Responsible for main tasks:

Increasing Branch Profits
Utilize discretion and independent judgment to engage vendors to increase margin on each shipment.
Utilize discretion and independent judgment to ship goods using the most efficient, cost effective route to increase margin on each shipment.
Discretion to engage vendors.
Management of vendors.
Negotiate rates with shipping vendors.
Employee profit and loss on each shipment will be analyzed.
Overall management of desk to maximize profit.
Coordination Operations of Imports, Air and Sea Departments
Monitor work flows and management of resources to ensure and verify timely and accurate accomplishment of operational processes.
Ensure speedy delivery of cargo .
Ensure compliance with all USA Customs and other governing bodies.
Ensure support documentation is available and correct.
Oversee pick up on behalf of the client/agent as required.
Ensure registration of shipments.
Ensure accurate completion of airway bills/bills of lading.
Report to customs when relevant.
Ensure FMC and ISF filings are done correctly and on time.
Financial and Accounting Outcomes
Invoicing and collection of freight , agency and disbursements from clients.
Resolve accounting issues related to forwarding cost/payment, overseas invoicing , free domicile, etc.
Approve credit notes, monitor cartage/waiting time costs.
Process air freight and sea freight debtors/creditors in an expeditious manner.
Supply support documentation & information of accounts on overdue payments in order to reduce impediments.
Client and Supplier Management
Review quotes and records rates to clients and prospective clients.
Deployment of information about all contracts with customers and suppliers to all parties.
Manage allocated customers using establishes tools (eg. Activity reports.)
Trace orders and ensure that information affecting arrival and dispatch is communicated to customers (internally & externally) or their agents.
React in a timely manner when reviewing discrepancies and keeps record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
Stays informed with competitor activities and industry trends, and attends industry related functions when required.

What you need to be successful:
High school graduate, some college preferred
Has knowledge of related computer applications
Familiarity with all freight forwarding procedures & departments
Essentially four years of industry related experience required
Demonstrated supervisory experience
Strong customer services background
Can communicate clearly and concise to various levels of people
Highly motivated and results driven
Outstanding people skills , customer driven
Able to handle complex problems
Works well under pressure and can multitask
Business savvy
Is accountable for their actions
Is comfortable with making & delivering decisions

Why We Love R--hlig and Why You Will Too
As a family-owned business we strive to be employee orientated and offer a comprehensive benefits package with a focus on your well-being.
This package includes full health insurance (medical, dental, and vision), life insurance, disability, and pet insurance!
R--hlig offers competitive compensation, 401k with employer match, generous PTO (you even get your birthday off too!), and a highly dynamic global work environment!

Keywords: R--hlig USA, Taylor , Imports Operations, Other , Taylor, Michigan

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