Operations Representative

Company: Circle Logistics
Location: Taylor
Posted on: November 15, 2022

Job Description:

Operations Representative - Detroit, MI
As an Operations Representative, you will support our Senior Account managers regarding day to day operations helping coordinate truckload shipments throughout North America. You will need a strong attention to detail to ensure all load information is accurately documented and communicated to the team.
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Responsibilities:

Coordinate on-time pickup and deliveries across multiple software systems
Track and trace shipments and drivers providing detailed updates within our TMS software
Utilize various communication tools to communicate with carriers and customers with attention to detail and sense of urgency
Ability to quickly learn internal and external reporting tools to provide data to customer reps and managers
Coordinate available customer freight with available carrier equipment
Communicate with motor carriers to schedule appointments and resolve issues in a timely manner
Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payable discrepancies prior to final payment to the motor carrier
Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged, as necessary
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Benefits:

Room for advancement in a fast growing company that promotes from within
On-site training and career development
Casual dress code
Paid holidays and paid time off
Health, vision, and dental insurance benefits
401(k) Plan
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Desired Skills and Qualifications: -

A minimum of 2 years experience in a customer service, call center, data entry or analysis, freight dispatcher, or logistics operations support setting
Above average to intermediate proficiency with Google Drive and Excel (vlookup, pivot tables, reports)
Excellent written and verbal communication skills
Ability to thrive in a fast-paced working environment
Willing to be available after hours and weekends if needed
Strong work ethic
Excellent teamwork skills

Keywords: Circle Logistics, Taylor , Operations Representative, Other , Taylor, Michigan