DMV Specialist/Title Clerk

Company: Motown Harley-Davidson, Inc.
Location: Taylor
Posted on: May 22, 2023

Job Description:

Job Title: - - - - - - - - - - - - - -DMV SpecialistDepartment: - - - - - AdministrationSupervisor: - - - - - - -ControllerSummary DescriptionThis position is responsible for proper titling of new, used, and wholesale units for the dealership. Knowledge of DMV laws along with providing a full range of administrative support is required. Daily work performed under the supervision of the Controller and requires a high degree of accuracy and time management.Duties and Responsibilities

• Ensures retail transactions are processed in a timely manner.
• Prepares purchase and trade-in documentation.
• Contacts backs to obtain lien releases.
• Prepares tax and title documents.
• Prepares necessary paperwork for submission to the tag agency.
• Ensures the dealer's tag and title work meets state requirements.
• Prepare and submit all legal transfer documents to the state department of motor vehicles.
• Answer all customer inquiries in a professional manner.
• Maintains a high level of confidentiality.
• Negotiate through complex issues using available resources in the DMV and Dealer Finance Department to achieve a positive customer experience.
• Other duties as assigned.Supervisory Responsibilities
  • NoneQualifications & Job Requirements
    • Customer service background with phone and computer experience.
    • Strong organizational skills and attention to detail are essential.
    • Strong work ethic and willing to give 110% to get the job done correctly.
    • Professional demeanor.
    • High school diploma or equivalent.
    • At least one year of DMV experience required.
    • Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
    • Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
    • Certified or certifiable with CA DMV live scan (if applicable).
    • Must be able to multitask and input data with accuracy and efficiency in a high paced environment.Physical Demands
      • Frequently works on a computer in a typical office environment.Working Conditions
        • The noise level in the work environment can be loud at times.
        • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
        • Occasionally exposed to exhaust fumes or other airborne particles.

Keywords: Motown Harley-Davidson, Inc., Taylor , DMV Specialist/Title Clerk, Other , Taylor, Michigan