Logistics Dispatcher

Company: J.W. Logistics
Location: Taylor
Posted on: May 11, 2022

Job Description:

Job Description Responsibilities: --- Provide superior customer service to both internal and external customers by exceeding their expectations --- Carrier sourcing and development is a primary function of this position --- Dispatch company controlled freight and support --- Negotiating rates with customer and potential customers --- Processing customer orders --- Dispatch/coordinating between carrier drivers/dispatch and customers on load information --- Post freight on various load boards and call carriers to book loads --- Confirming/verify rate and credit information prior to dispatch --- Verify carrier is set up and meets RWI requirements (contracts/insurance) --- Follow company policy for processes and procedures --- Problem solve driver/carrier issues --- Carrier/customer retention --- Maintain carrier profile information Qualifications: --- Proficiency in Excel --- High School diploma or GED, but college degree preferred --- 3 years of transportation and 3rd party dispatch experience in sourcing and developing carriers --- Work independently, great communicator & customer service skills --- Negotiation skills --- Problem solving/Investigation skills --- Inside sales experience --- Filling/Copying --- Data entry experience --- Accurate typing skills --- Ability to coordinate high volume phone skills Company Description J.W. Logistics, LLC is a national provider of final-mile and middle-mile delivery solutions for premier e-commerce businesses to develop solutions to expedite transit times, increase efficiency, while reducing costs. Growing to over 70 markets nationwide, J.W. Logistics has been named to the Inc. 5000---s list of fastest-growing privately held companies for 5 years since the company---s start in 2011. We know the basis of our success is not only HOW we operate, but WHY we do it. Strategically partnering with businesses allows us to create a greater overall experience not only for our customers, but the consumers. At J.W. Logistics, we know we are only as good as our last delivery and take pride in maintaining a standard of excellence throughout the entire delivery process. J.W. Logistics is a company comprised of highly motivated individuals that have the vision to continue our business forward and seek out the most qualified individuals who are eager to embrace the rapid growth rate, customer-obsessed culture, and commitment to excellence. At J.W. Logistics, we celebrate success, encourage creativity, and prosper together.

Keywords: J.W. Logistics, Taylor , Logistics Dispatcher, Professions , Taylor, Michigan