Logistics Dispatcher
Company: J.W. Logistics
Location: Taylor
Posted on: May 11, 2022
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Job Description:
Job Description Responsibilities: --- Provide superior customer
service to both internal and external customers by exceeding their
expectations --- Carrier sourcing and development is a primary
function of this position --- Dispatch company controlled freight
and support --- Negotiating rates with customer and potential
customers --- Processing customer orders --- Dispatch/coordinating
between carrier drivers/dispatch and customers on load information
--- Post freight on various load boards and call carriers to book
loads --- Confirming/verify rate and credit information prior to
dispatch --- Verify carrier is set up and meets RWI requirements
(contracts/insurance) --- Follow company policy for processes and
procedures --- Problem solve driver/carrier issues ---
Carrier/customer retention --- Maintain carrier profile information
Qualifications: --- Proficiency in Excel --- High School diploma or
GED, but college degree preferred --- 3 years of transportation and
3rd party dispatch experience in sourcing and developing carriers
--- Work independently, great communicator & customer service
skills --- Negotiation skills --- Problem solving/Investigation
skills --- Inside sales experience --- Filling/Copying --- Data
entry experience --- Accurate typing skills --- Ability to
coordinate high volume phone skills Company Description J.W.
Logistics, LLC is a national provider of final-mile and middle-mile
delivery solutions for premier e-commerce businesses to develop
solutions to expedite transit times, increase efficiency, while
reducing costs. Growing to over 70 markets nationwide, J.W.
Logistics has been named to the Inc. 5000---s list of
fastest-growing privately held companies for 5 years since the
company---s start in 2011. We know the basis of our success is not
only HOW we operate, but WHY we do it. Strategically partnering
with businesses allows us to create a greater overall experience
not only for our customers, but the consumers. At J.W. Logistics,
we know we are only as good as our last delivery and take pride in
maintaining a standard of excellence throughout the entire delivery
process. J.W. Logistics is a company comprised of highly motivated
individuals that have the vision to continue our business forward
and seek out the most qualified individuals who are eager to
embrace the rapid growth rate, customer-obsessed culture, and
commitment to excellence. At J.W. Logistics, we celebrate success,
encourage creativity, and prosper together.
Keywords: J.W. Logistics, Taylor , Logistics Dispatcher, Professions , Taylor, Michigan
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